“Dear Mark,
Firstly, I would like to thank you for the way you treated me on my visit to purchase my Bird Dog. You have definitely lived up to your company name (Courtesy).
I have always believed that Brokers are glorified Car Salesmen, however you have blown that idea out of the water. I was totally amazed how you treated people who aren’t there to purchase an aircraft as merely to Plane Spotters. You showed them the same amount of respect that you do to potential customers.
You are a true ambassador to the aviation industry and War Bird fraternity.
Many thanks and I am sure I will be doing business with you again in the futures.”
